goldenomega.net loan servicing software  
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support

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goldenomega.net provides comprehensive, high quality customer support to ensure that your software is available and running at peak performance, enabling you to focus on your business. all goldenomega annual licenses come with unlimited telephone and e-mail support for the term of the license. also included with the annual license - all upgrades and document updates.

contact support

phone support - 1(916) 939-7083
mon - fri 8:00 am - 5:00 pm pst and after hours by appointment.

e-mail support - techsupport@goldenomega.net
east coast support available for clients in other time zones.

remote support via the internet

we do have the ability to access our end users computers remotely (with your permission of course), to perform technical support services as needed. this allows us to help you configure your systems and quickly get you up and running when you need help.

consultation & customization

put goldenomega's 23 years of experience to work for you. our software interface, infrastructure, knowledge and know how service the worlds largest banking and investment management organizations. tell us about your needs. chances are that we can save you quite abit of time and money. to learn more contact a goldenomega account executive today - sales@goldenomega.net.

installation & on-site training

installation and on-site training are strongly recommended for all new users. the results are immediate productivity and an easy transition without the frustration of the self-taught approach.

goldenomega group training classes

goldenomega also provides in-depth training on its software at our location in el dorado hills, ca. our training courses are designed to provide our users with the foundation, background and practical knowledge needed to use the software successfully.

maintenance & support

goldenomega.net provides technical support under maintenance contracts that renew annually. this type of insurance policy covers telephone support, changes in the law updates and enhancements throughout the coverage period.

end of the year reporting - 1098/1099 filing

goldenomega.net makes end of the year filing a breeze with our stand alone i-file product. i-file is free to goldenomega licensee's as part of your support contract. i-file will allow to quickly prepare and file your 1098, 1099int, 1099misc and 1099a forms.

 


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loan servicing software | hard money/private money loan docs | trust deed investment pool servicing | investment pool management
trust accounting software | construction lending software | collateralized mortgage obligations (cmo) mortgage backed securities (mbs)
tax forms management & reporting | partnership servicing | default servicing | automated clearing house (ach)
mortgage fund accounting | escrow administration software | loan document preparation |
ucc filing to protect commercial property | ca dre reporting | free 1098/1099 filing
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