Goldenomega.net provides comprehensive, high quality customer support to ensure that your software is available and running at peak performance, enabling you to focus on your business. All
Goldenomega annual licenses come with unlimited telephone
and e-mail support for the term of the license. Also
included with the annual license - all upgrades and
document updates.
Contact Support
Phone
Support - 1(916)
939-7083
Mon
- Fri 9:00 AM - 5:00 PM P.S.T.
E-mail Support - techsupport@goldenomega.net
Normally
faster than phone support.
Remote Support via the Internet
We do have the ability to access our end users computers remotely (with your permission of course), to perform technical support services as needed. This allows us to help you configure your systems and quickly get you up and running when you need help.
Consultation
& Customization
Put
Goldenomega's 20 years of experience to work for you.
Our software interface, infrastructure, knowledge and
know how service the worlds largest banking and investment
management organizations. Tell us about your needs.
Chances are that we can save you quite abit of time
and money. To learn more contact a Goldenomega Account Executive
today - sales@goldenomega.net.
Installation
& On-Site Training
Installation
and on-site training are strongly recommended for all
new users. The results are immediate productivity and
an easy transition without the frustration of the self-taught
approach.
Goldenomega
Group Training Classes
Goldenomega also provides in-depth training on its software
at our location in El Dorado Hills, CA. Our training
courses are designed to provide our users with the foundation,
background and practical knowledge needed to use the
software successfully.
Maintenance & Support
Goldenomega.net provides technical support under maintenance contracts that renew annually. This type of insurance policy covers telephone support, changes in the law updates and enhancements throughout the coverage period.
End of the Year Reporting - 1098/1099 Filing
Goldenomega.net makes end of the year filing a breeze with our stand alone i-File product. i-File is free to Goldenomega licensee's as part of your support contract. i-File will allow to quickly prepare and file your 1098, 1099INT, 1099MISC and 1099A forms.
